Folder or files not showing up that show up on website

If a folder does not show up in eBackpack Connect but shows up on the website it may be due to an incompatible file name with WebDAV client / Operating System.

Please be sure that your folder name does not contain a trailing space -- this is not handled by Windows or any special characters.

We recommend using A-Z 0-9 dash and underscore in folder names for maximum compatibility across platforms.