Why can’t I upload a file?

There are a few reason why you would not be able to upload a file:
1) The file type could be blocked at the account level by the superuser.
2) Your network connection could be bogged down or not connected.
3) The file size may be too large for your account.
If you need any assistance, give us a call at 214.461.0073 or contact support at support.ebackpack.com.